Shipping policy
Shipping Policy:
At Charisma Tresses, we are committed to providing our customers with exceptional products and services, including timely shipping. Please review the following details regarding our shipping policy:
1. **Shipping Timeframe:**
- Orders are typically processed within 2-7 business days from the date of purchase.
- Following processing, all orders destined for US locations will be shipped via USPS.
- Delivery within the United States usually takes between 2-5 business days from the shipping date.
- Please note that shipping times may vary depending on your location and any unforeseen circumstances.
2. **Order Tracking:**
- Upon shipment, you will receive an email notification containing tracking information.
- This tracking information enables you to monitor the status and whereabouts of your package until it reaches its destination.
3. **International Shipping:**
- Currently, we only offer shipping services within the United States.
- We apologize for any inconvenience this may cause to our international customers.
4. **Shipping Charges:**
- Shipping charges are calculated based on the weight and dimensions of your order, as well as your location.
- You will be able to view the shipping costs during the checkout process before completing your purchase.
5. **Delivery Address Accuracy:**
- It is crucial to provide accurate and complete delivery information during checkout.
- We are not responsible for delays or non-delivery of orders due to incorrect or incomplete address details provided by the customer.
6. **Shipping Restrictions:**
- Certain products may be subject to shipping restrictions based on their nature or destination.
- Please review product-specific shipping information provided on the product page or contact customer service for further assistance.
7. **Holiday Shipping:**
- During peak holiday seasons or promotional periods, shipping times may be longer than usual due to increased order volumes.
- We recommend placing orders well in advance to ensure timely delivery, especially during busy periods.
8. **Contact Us:**
- If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact our customer service team.
- You can reach us via email at info@charismatresses.com
Thank you for choosing Charisma Tresses. We value your trust and aim to provide you with a seamless shopping experience.
At Charisma Tresses, we are committed to providing our customers with exceptional products and services, including timely shipping. Please review the following details regarding our shipping policy:
1. **Shipping Timeframe:**
- Orders are typically processed within 2-7 business days from the date of purchase.
- Following processing, all orders destined for US locations will be shipped via USPS.
- Delivery within the United States usually takes between 2-5 business days from the shipping date.
- Please note that shipping times may vary depending on your location and any unforeseen circumstances.
2. **Order Tracking:**
- Upon shipment, you will receive an email notification containing tracking information.
- This tracking information enables you to monitor the status and whereabouts of your package until it reaches its destination.
3. **International Shipping:**
- Currently, we only offer shipping services within the United States.
- We apologize for any inconvenience this may cause to our international customers.
4. **Shipping Charges:**
- Shipping charges are calculated based on the weight and dimensions of your order, as well as your location.
- You will be able to view the shipping costs during the checkout process before completing your purchase.
5. **Delivery Address Accuracy:**
- It is crucial to provide accurate and complete delivery information during checkout.
- We are not responsible for delays or non-delivery of orders due to incorrect or incomplete address details provided by the customer.
6. **Shipping Restrictions:**
- Certain products may be subject to shipping restrictions based on their nature or destination.
- Please review product-specific shipping information provided on the product page or contact customer service for further assistance.
7. **Holiday Shipping:**
- During peak holiday seasons or promotional periods, shipping times may be longer than usual due to increased order volumes.
- We recommend placing orders well in advance to ensure timely delivery, especially during busy periods.
8. **Contact Us:**
- If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact our customer service team.
- You can reach us via email at info@charismatresses.com
Thank you for choosing Charisma Tresses. We value your trust and aim to provide you with a seamless shopping experience.
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